Showing posts with label craft shows. Show all posts
Showing posts with label craft shows. Show all posts

Wednesday, May 12, 2010

Working the Shows Wednesday - Bits'n' Pieces

This week's comments are a collection of little bits of advice about doing shows. None are large enough to justify their own post, but are important enough to mention.

Show Log Book


As you do shows, you should maintain an ongoing record about each show. I keep mine in a loose leaf notebook. Include all the basic info, the full name of the show, date, contact info for the show director, space price and any other expenses (application fees, electrical fees, etc.) I note total sales, and total expenses (hotel, tolls, food, etc.) I now add a photo of my display at that show. (I just snap it with my pocket-size digtal camera and print out on my computer. ) Make notes as to any details about the space, i.e. lumpy ground, poor lighting, excellent location, near restroom, etc. Is there anything special you want to remember about this show? (great food, top-notch entertainment, un-Godly heat or humidity, unsupervised children running amok, etc.) Was there one product that was really moving well? (You'll want to remember this next year.) I also attach a copy of any Mapquest directions I used and any notes about a different route or any detail about getting there. I always note the total mileage to the the show and how much gas I used. (When gas was at $4/gallon two summers ago, I eliminated a few shows based on that one item.) Sometimes I attach any paperwork sent by the show committee about layout, etc. If you decide to do this show again next year, this information will be very helpful.

Price Tags

Be sure to have prices attached to or posted for every item you are selling. Customers tend not to ask. if they can't see how much it is, they simply move on. It is bad form to haggle or negotiate with customers at a show. It is acceptable to make a deal if a customer is buying multiple pricey items. It is also frowned upon, and often prohibited, to post "clearance" signs or "end of season sale" signs. "Show Special" on a specific item or group of items is acceptable if posted in a dignified manner. (For example, a single earring display stand with a 3"x5" card reading "Show Special" would be appropriate.)

Cash/Checks/Other
Know ahead of time what payment choices you will accept. Be prepared for those payment methods. Have adequate change available. Do not expect customers to have exact change. If you will be charging sales tax, have a sales tax chart readily available to allow quick and accurate calculations. Have pennies available for that purpose and do not attempt to "round off." It is unprofessional and illegal.

If you are sharing a booth with another seller, discuss before hand how money will be handled and how combination purchases (things from both of you) will be packed, etc. If it appears to be one display, customers will not expect to deal with each of you separately.

Attitude
Regardless of what happens at the show or why, maintain a cheerful and friendly attitude for your customers. They won't buy from a frowning, grumpy vendor. (They just may run for the hills.) If sales are slow, do not whine. Your customer and neighbors do not want to hear it. Stay upbeat. You can always cry all the way home or beat up your pillow before turning in for the night. SMILE, it really does help sales.

Be ready on time...
If the show starts at 9 a.m. be ready to sell at that time. Allow plenty of time for set-up. If possible, be ready earlier than the opening moment. By the same token, never close down before the appointed break-down time, regardless of how bad sales may be. (The exception here is devastating weather. We've all been forced to accept defeat from time-to-time.) Breaking down early hurts both your fellow crafters, your reputation and, most of all, your potential customers. Many a person has returned to me late in a show to purchase that bigger item they needed to think about. Many like to see everything at the show before making their buys. I've also made many sales because I was the last one standing when latecomers came by.

Display Pics
Take pictures of every display you do. Review them later and decide what works and doesn't work. Don't count on your memory to recall how you did it last time. Many show applications also require pictures of your display as part of the jury process so you will be prepared.

Most Important:
Have plenty of stock of product. Take more than you could possibly imagine selling. Have it all tagged with information identifying you so they can get in touch with you for more. Drop business cards into every bag.

Wednesday, April 21, 2010

Working the Shows Wednesday - So, was it a "GOOD" show?

This is another REPRINT of blogpost I first presented last August. It takes more than dollars earned to determine if a show is "GOOD."

--------------

I was chatting with a crafter friend the other day and she began to sing praises about her latest show. I commented, “Big bucks, huh?” She laughed and said, “Not really. Sales were even a little disappointing.”

Okay, she just spent two days in the scorching hot and humid weather we call summer around here and had made less than she anticipated. Yet, she was so happy with the show she had already penciled it in on her calendar for next year.

“Why?”

She went on to explain the show was truly a pleasure to do and her neighbors had been great to share space with. She does feel the event has promise and will gear her merchandise to the crowd better next time around. (Many crafters there sold extremely well!) There were certain products she’d sold out of and believed she could have sold many more along those lines if she’d had additional stock of those particular items. She did have many local folks sign her mailing list which she uses to let customers know where she’ll be showing and also mails a brochure in the Fall featuring her newest holiday items. (This has worked well for her in the past.) Many people stopped to discuss her products, asking questions about customized orders and took cards. Her cards have her website listed as well as a phone number.

On one side, she had an ”older couple” who were selling oil paintings on wood cut to 9” x 12”. The wife painted the pictures which were scenes of rivers, the bay, marinas and other coastal oriented subjects. This is a popular genre in this area and her pictures were very reasonably priced. She painted throughout the show. My friend’s daughter was absolutely fascinated at the ease this woman painted with and enjoyed watching the process. The lady even explained a lot of her technique to the girl.

The husband cuts, sands and preps the wood. He also dabbles a bit with the wood, making Jacob’s Ladder toys and something that can best be described as a “clogger marionette.” The latter is a marionette type doll measuring about 14” high and there is a dowel mounted to the center of the back. Holding the stick, one can make the doll move on a table top or such as if clogging. The couple sold very well and had many returning customers who remembered them from prior appearances at the show. The husband also enjoyed talking with my friend’s children and even enlisted her son’s assistance in demonstrating the clogger doll and Jacob’s Ladders.

My friend’s children are 10 and 12 years old and have grown up on the craft show circuit. Their Dad tends to work weekends so they have spent many days sitting on the ground behind her display quietly entertaining themselves so they were thrilled to have such interesting neighbors. Turns out the old gent is a retired elementary school principal and enjoyed the children almost as much. He also served as a runner for both his wife and my friend, offering to make refreshment runs on a regular basis! I understand he also had booth sitting skills!! They’ve already asked the show organizer to place them next to each other again next year.

The ladies on her other side were a trio of jewelry designers, each working in their own medium. At any given time, one was demonstrating within the booth. Between them, they had years of show experience. They shared a lot of show information about upcoming events and discussed other marketing options, sharing a lot of good leads and information worth checking on. They also shared yummy home baked muffins. One was a gifted storyteller and entertained both my friend and her older neighbors with funny tales of shows gone by.

The committee came by regularly to check on exhibitors’ needs and were available if anyone needed booth sitters. There were coffee, juice and donuts both mornings for the exhibitors and these were brought around to their booths by wagon. Late on the second day, the organizer came around to chat with each crafter for a few minutes, getting feedback on problems or suggestions for next year. At this visit, she also presented each exhibitor a photo of their booth setup in a frame made of card stock that displayed the name and date of the show and thanked them for participating. (I’m not sure I ever received a thank you gift for being in a show.)

This was the 10th year for this show and there is a waiting list to get into this one. I may add my name to that list. It definitely sounded like a great show experience.

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POSTNOTE : Even if you've made quite a profit at a show, if it was not a pleasant experience, you might not want to call it a "good" show. I have eliminated shows that were profitable for reasons such as very difficult to load/unload, unsupervised children constantly running around the displays to the point where one is concerned for both the customers' and your own safety, disagreeable management, and more. Just as a high salary doesn't make a 905 job "great", there's more than profit needed to define a "good" show.

Wednesday, April 14, 2010

Working the Shows Wednesday - Pockets Full of Money!!

Most of us are just gearing up for the Spring show season and some are venturing into the Craft Show World for the first time this year. As shows aren't quite into full swing here yet, I'm still drawing on past WSW posts concerning important aspects of doing a show. This one, concerning keeping your cash safe, first ran on September 16, 2009. I think it is worth repeating.

... Just what you’re doing with all that cash at your shows? I mean, do you have it locked up tight like Fort Knox or laying out in the open like those popular “Need a Penny” dishes near so many store registers? Hopefully, you’ve found a comfortable medium there.

The majority of sales at most shows are transacted in cash. We need to carry a supply of cash for the purposes of making change and, on a good day, we need to carry money home by the fistfull. So, how do we contain that cash? It needs to be kept in a somewhat handy manner for the purposes of making change in a busy sales environment but must also be secure to keep it from springing legs of its own.

Robbery is not usually a huge problem at most shows but, most promoters and organizers will admit, it can happen. Most show contracts specifically state the show is not responsible for any damages resulting from theft of merchandise or cash. While many shows do have some security personnel, you are on your own when it comes to holding on to your cash (and merchandise).

Most thefts at craft shows are crimes of opportunity, meaning we make it easy for the crooks. Common sense comes into play at this point. Let’s assume we are all bright enough not to leave a huge amount of cash laying out on our tables for all to share. It is important to keep the change box easily accessible to you as the seller but out of reach for the average customer. In my opinion, it is also wise to keep only the bare minimum of cash in the change box or tray (as the case may be). If your change container is grabbed, the crook will only have a minimal profit and you will still be on solid financial footing for the remainder of the show.

Booths with back drops or walls as a back border are always best as the general public does not have easy access to your backside. This gives the opportunity to have an additional, lower table height behind your display tables to keep your change container and other vital business supplies together and not reachable from the front of the table. If this is not an option try to sit an open, shallow box under the edge of your table with your change tray sitting inside of it where you can simply reach in and easily grab what you need.

Many sellers are now using small electric or battery-run cash registers. The drawers can be locked or coded so that they can not be opened easily by unauthorized fingers. Unfortunately, these registers don’t weigh much and can be easily disconnected from their plugs with a quick hand motion. I have seen instances where these have been grabbed, dropped into a fabric tote bag and easily carried off. Again, only keep basic change amounts in the register.

Keep all bigger bills and the major portion of cash separate from the change tray as this is the most visible of your money. I subscribe to the theory that it’s best to have the majority of that cash on your body. Pants with lots of pockets are great, money aprons or belts, or even the incredibly fashion-lame fanny pack (worn in the front), are also good.

***Do NOT keep checks or charge slips in the change box or cash register. These are generally larger sales and can account for a large portion of your sales. Again, pockets are good. I have also seen sellers who slip these into what appears to be an empty stock box under the table. (Crooks are unlikely to try to steal your empty boxes!)

Doing a show alone? While you might ask a neighbor to keep an eye on your booth while you make a potty run, it is not wise to turn all of your cash over to them. For sales not covered by the minimum in your change tray, they can simply ask the customer to wait for a second. (I’m assuming you will be literally running this personal errand you are on and not strolling around enjoying the free entertainment.) I’m not questioning the level of integrity of your neighboring crafter but I’m simply aware that they have a lot going on at that moment, what with watching both displays and dealing with customers’ questions etc. After all, most of us are just asking them to “keep an eye” on things, not make us rich while we’re gone.

Also, be aware many shows do provide “booth sitters” for those who are working alone. Most of these folks are simply volunteers willing to spend a few minutes in your booth “watching” it. Many are instructed by the show management NOT to conduct a sale. They won’t need cash backup form you.

Most cash thefts at shows occur during loading in and out. I, personally, keep my cash secure in my car until everything is unloaded. My cash is also the first thing to go into my car when packing up. (Glove boxes do lock for a reason.) It is never left unattended in my booth space during these times.

DO NOT be overly obvious when handling your cash stash. DO NOT stand behind your table counting out the wad to see how you’re doing. No one needs to know you are carrying several hundred dollars in your pockets. When carrying your cash in or out of the show, DO NOT pack it in a clear ziplock bag and carry it like a purse! (Yeah, I have seen this!)

One unique approach I have witnessed while doing a Main Street type festival was seeing a crafter make an ATM deposit of excess cash. Apparently a branch of his bank was located right on the corner. He was doing well and had several hundred dollars in cash on him. He simply walked over and deposited a large portion to his account. Now, that’s protecting your cash!

Again, use common sense. Be aware of your surroundings. Use the same precautions you would use using the ATM at your local shopping center on a busy Friday night.

Happy selling, y’all !!!

Wednesday, February 24, 2010

Working the Shows Wednesday - ACC Winter Market

To tuly experience the ultimate in craft shows, one must attend the American Craft Council's Winter Market in Baltimore. This year marks the 34th edition of this amazing event.

With over 700 exhibitors, this is the largest juried indoor craft market in the country. Taking place at the Baltimore Convention Center located in downtown Baltimore, only blocks from the Inner Harbor, the doors opened for wholesale buyers yesterday and today and will open for the retail market tomorrow through Sunday. This is truly an elite event, or as The Big Guy would call it a "La De Da Craft Show." All of the merchandise available is of the highest possible standard and is displayed in a manner befitting any shop you might find on Rodeo Drive.

The Baltimore show is the flagship of the ACC's shows and is considered a MUST by gallery and shop buyers from around the country. It is highly competitive, very tightly juried, strictly monitored for quality throughout the show and features artists and craftsmen from all over the United States and Canada. The attendance figures for 2009 were 1,100 registered wholesale buyers and 19,000 general (public) attendees. It should be noted, public buyers pay a rather hefty admission price ($15) for the privilege of attending.

I highly recommend attending at least once in your crafting career. The quality of design and the expert execution of each piece is breathtaking. You can not help but be in awe of these great artisans.

It is NOT a show most of us will ever be able to consider doing. Acceptance is EXTREMELY competitive and your work must be gallery quality both in design and workmanship. Here's the catch, you've got to be able to produce in volume even if your work is each a one-of-a-kind piece. You've got to be able to fulfill wholesale orders in a timely manner. In 2008, wholesale sales totaled $7,500,000 ! Not impressed yet? How about public sales of $6,500,000 ? Even spread throughout 700+ sellers, that's a lot of merchandise!!

Most of us would have trouble swallowing the booth, expense too. A 10' x 10' is $2,000 with a 20' x 10' going for $4,000. (20' x 5' are available for $2,800.) Want a corner? Add $400. All booths are also assessed a $65.00 facility fee by the Convention Center. There are quite a few other incidentals associated with booth set up, too. If you are not local and must stay in a hotel, be forewarned, hotels in Baltimore are quite pricey.

Way back, oh about 31 years ago, I did check into doing this show. It was a local event for me. It was a new show and it looked like it might turn out to be quite successful. (I had a retail shop at the time so I had attended the first few years as a wholesale buyer.) It was a pricey venture way back then, too. After obtaining all the paperwork and prepping my application, I chickened out. I was definitely not sure I'd be able to handle the volume at that point. (My merchandise line was completely different from what I do now.) I knew it would mean giving up just about all other shows for the year and letting my shop suffer. I settled for continuing to just go and shop the event. I did that for many years. It's been a few years now since I went and I probably won't make it this week either. There's always next year.

If this has caught your interest, check out the show's website here or for specific information about applying to this show, or any of the other ACC shows (Atlanta, St. Paul and San Francisco), joining the ACC, or to just review the elaborate rules handbook that should be read carefully before applying, check out the Craft Council's site, here.

If you live in the area and decide to attend the show this week, be prepared, not just for the $15/person admission charge, but know that most parking in the area will be $20 for anything over 3 hours (and there's no way you can see this show in that short of a time period), a cold beverage at the Convention Center will run you $2.50. Wear really comfortable shoes and layer your clothes. The Convention Center will get hot!

I recommend driving in, even with the high fees for parking. There are a number of garages within 4-6 blocks of the Convention Center. If you choose to park in the Northwestern suburbs and take the Light Rail (the Eastside does not have Light Rail access), realize you will need to walk a few blocks and the weather should be cold and snowy this weekend. Mass Transit is laughable, especially on weekends.

I hope you do get a chance to attend one of the ACC shows. As mentioned above, they also have shows in Atlanta, St. Paul and San Francisco. They are not quite as large as this one but just as nice. It will give you a chance to see how the top of the industry does it and you will truly appreciate the creativity and workmanship.

Wednesday, October 7, 2009

Working the Shows Wednesday - Are you stretched too thin for the holiday show season?

As we’re rolling head long into the holiday show season, we need to stop and ask ourselves if we are stretching ourselves too thin and, by doing so, are we short changing any of our shows?

Will we have enough merchandise to sell at our final pre-Christmas events to make it worth our while to travel to and spend the day at those last shows? Will we physically survive the schedules we’ve set up for ourselves? Might we be better off, thinning our schedule down a bit to be able to concentrate on the bigger, better shows we have on our calendar? Wouldn’t it be best to have a bigger, better selection of products at the larger, more popular shows that we’ve paid so much for than to fill every gap in the schedule with small, less expensive shows that may or may not pull a shopping public? Maybe those gaps would be better filled by spending those 8-12 hour days at home producing.

I had lunch with two of my craft show buddies today. Between us, we have over 70 years of show experiences - or to quote one of my friends “craft show adventures”. We discussed upcoming events and various selling venues including a few standard Christmas craft shows.

At one time or another each of us has had to depend on our craft sales for either all or a large portion of our incomes. Now, all of us have other sources of basic support and count on crafts for supplementing those incomes. Yet, at least one of us, is still pursuing sales as if her life (or at least her rent) depends on it. I, personally, have cut way back on doing shows and pick and choose very carefully. I also pursue more “other” venues than these ladies.

One friend is doing a show every three weeks from now through Thanksgiving weekend. She has set up a production schedule that demands she completes a specific number of items per day. We had planned lunch several weeks ago but she was having trouble reaching her production goals that week and canceled so she could produce merchandise. She knows this is the only way she will have enough merchandise to carry her through. She has followed this routine for the last few years and it has worked well for her.

The other friend has booked a grueling schedule of shows and events with only three “free” weekends from now until the second week of December. She seems to be working around the clock to produce merchandise and is now beginning to panic, thinking she might “run out of product” before the last few shows. She’s looking pretty harried already. I asked why she has set such a demanding calendar for herself and her answer was, “My work is selling well at the moment. People seem to be really into it this year and I’m afraid some new trend will knock me out of the market come Spring. I need to get those sales now.”

We then went into some long philosophical discussion of crafting trends and how they’ve flowed through the years. We laughed over our efforts to be “trendy” throughout the years with tailoring our products to the current wants and desires of the general public. Some of the discussion involved some of the strange items we have each produced throughout the years trying to run with those trends. Some of the words we used to describe our own “trendy” items included: “ridiculous,” “bizarre,” “peculiar,” “downright ugly” and even “absurd!” Believe me, this discussion had us laughing so hard, we were actually wiping away tears!

Well, we realized we’ve finally stopped trying so hard to be “with it.” Now we just make items we enjoy making, in colors we think look good and with designs we like. While we may have managed to sell well when we were “trendy,” we don’t think we were enjoying it as much. Now we enjoy our work and like our products.

Know what? We’ve come to the conclusion we put more energy into our shows when we’re making and selling work we like and enjoy doing. We work harder to make the booth show these items off to the best advantage and we’re much more enthusiastic when talking with potential customers. We smile more even when the show is a tough one with long hours and less than great accommodations. Don’t get me wrong. We do still feel totally wiped out by the time we get packed up and we still drag pretty bad the next day but you just might catch us smiling on our way out. That’s because this change in attitude is good for sales!!

As for our busy friend, I think we convinced her she is overextending. She is actually considering canceling a few of her later shows and concentrating on the two larger ones in November and December. This way, her booth can be fully stocked at the shows most likely to command heavier traffic and she just might survive the season without dropping over from exhaustion. All of those shows she is considering dropping have wait lists and if she drops out now, those folks will have a fair shot at prepping for the shows.

Maybe now is the time to take a serious, honest, look at your upcoming show schedule and decide if it really is a manageable schedule or if it needs tweaking .

Wednesday, September 23, 2009

Working the Shows Wednesday - Sugarloaf Crafts at Wilmington, DE - Sept. 25-27, 2009


More than 200 national artists and craft designers will gather for the Sugarloaf Crafts Festival in Wilmington to present their contemporary crafts in a lively festival marketplace celebrating the American artist through a wide range of crafts, engaging demonstrations, music and family entertainment. The Sugarloaf Crafts Festival is open, Friday, September 25 through Sunday, September 27, 2009 at the Chase Center on the Riverfront.




The Sugarloaf Craft Festival showcases the wide range of contemporary crafts by offering both serious collectors and casual shoppers the opportunity to discover one-of-a-kind, handmade creations. Avid craft enthusiasts know that Sugarloaf Craft Festivals have long been recognized as the leader in offering the crafts that are featured in magazines, exhibited in fine galleries and museum shows, and acquired by prestigious collections; but the Sugarloaf show in Wilmington will also offer affordable and innovative functional and decorative pottery, sculpture, glass, home décor, furniture and home accessories, leather, fiber and wearables, items for the garden, fine art and photography.




Many artists at the Sugarloaf Crafts Festival use such classic skills as raku ceramics, glassblowing, leather working, blacksmithing and woodturning, while others exemplify the latest trends crafts, such as mixing materials, incorporating and repurposing recycled objects, and exploring new techniques and processes.



“We want Sugarloaf visitors to experience the full range of what is happening now in American crafts as well as seeing what they have always loved,” said Deann Verdier, president of the show’s producer, Sugarloaf Mountain Works. “For example, they can meet a well-established potter or a jewelry maker whose works are based on familiar designs, as well as a young painter or glassblower experimenting with more abstract images and new colors.”









The variety of crafts at the Sugarloaf Crafts Festival is complemented by a diversity of entertainment for the whole family. Throughout the show, master craftspeople will demonstrate their expertise in a range of media, including paper-making, metal spinning, and stone carving. The lively Festival marketplace includes specialty gourmet food for sampling and purchase; and eclectic musical performances, including acoustic guitar, live piano, and and vocal performances of French classics. Children can participate in their favorite fairytales with Middle Earth Studio’s dress up theater.


The Sugarloaf Crafts Festival will be held Friday, September 25 and Saturday, September 26 from 10:00 a.m. to 6:00 p.m.; Sunday, September 27 from 10:00 a.m. to 5:00 p.m. at the Chase Center on the Riverfront. The Chase Center is located at 815 Justison Street, in Wilmington, DE.





Adult admission to the Sugarloaf Crafts Festival is $7 when purchased online, $8 for adults at the door, free for children under 12. Admission is good for all three days, and free parking is available.



Picture Directory (from top to bottom):

Pendant by Rona Fisher
Sculpture by Dan Murphy
Baskets by Victoria Cox
Tray with glasses by Susan Schmidt
Ring by Lisa Walsh

For more information about the Sugarloaf Crafts Festival, directions, or to purchase discount admission tickets visit http://www.sugarloafcrafts.com/ or call (800) 210-9900. Additional show information, artist profiles, and special offers may be found on the shows’ Facebook page at www.facebook.com/sugarloafcrafts.

About the Sugarloaf Craft Festivals:For over 30 years, the nation’s most talented artisans have sold their contemporary crafts and fine art at Sugarloaf Craft Festivals, rated as one of
the top craft experiences in the country. Last year, more than 250,000 visitors purchased over $20 million in fine arts and crafts directly from the artists at Sugarloaf festivals.

Wednesday, September 16, 2009

Working the Shows Wednesday - Pockets Full of Money !!!

As we finally settle into the swing of the Fall craft show season, it seems fitting to ask just what you’re doing with all that cash at your shows. I mean, do you have it locked up tight like Fort Knox or laying out in the open like those popular “Need a Penny” dishes near so many store registers? Hopefully, you’ve found a comfortable medium there.

The majority of sales at most shows are transacted in cash. We need to carry a supply of cash for the purposes of making change and, on a good day, we need to carry money home by the fistfull. So, how do we contain that cash? It needs to be kept in a somewhat handy manner for the purposes of making change in a busy sales environment but must also be secure to keep it from springing legs of its own.

Robbery is not usually a huge problem at most shows but, most promoters and organizers will admit, it can happen. Most show contracts specifically state the show is not responsible for any damages resulting from theft of merchandise or cash. While many shows do have some security personnel, you are on your own when it comes to holding on to your cash (and merchandise).

Most thefts at craft shows are crimes of opportunity, meaning we make it easy for the crooks. Common sense comes into play at this point. Let’s assume we are all bright enough not to leave a huge amount of cash laying out on our tables for all to share. It is important to keep the change box easily accessible to you as the seller but out of reach for the average customer. In my opinion, it is also wise to keep only the bare minimum of cash in the change box or tray (as the case may be). If your change container is grabbed, the crook will only have a minimal profit and you will still be on solid financial footing for the remainder of the show.

Booths with back drops or walls as a back border are always best as the general public does not have easy access to your backside. This gives the opportunity to have an additional, lower table height behind your display tables to keep your change container and other vital business supplies together and not reachable from the front of the table. If this is not an option try to sit an open, shallow box under the edge of your table with your change tray sitting inside of it where you can simply reach in and easily grab what you need.

Many sellers are now using small electric or battery-run cash registers. The drawers can be locked or coded so that they can not be opened easily by unauthorized fingers. Unfortunately, these registers don’t weigh much and can be easily disconnected from their plugs with a quick hand motion. I have seen instances where these have been grabbed, dropped into a fabric tote bag and easily carried off. Again, only keep basic change amounts in the register.

Keep all bigger bills and the major portion of cash separate from the change tray as this is the most visible of your money. I subscribe to the theory that it’s best to have the majority of that cash on your body. Pants with lots of pockets are great, money aprons or belts, or even the incredibly fashion-lame fanny pack (worn in the front), are also good.

***Do NOT keep checks or charge slips in the change box or cash register. These are generally larger sales and can account for a large portion of your sales. Again, pockets are good. I have also seen sellers who slip these into what appears to be an empty stock box under the table. (Crooks are unlikely to try to steal your empty boxes!)

Doing a show alone? While you might ask a neighbor to keep an eye on your booth while you make a potty run, it is not wise to turn all of your cash over to them. For sales not covered by the minimum in your change tray, they can simply ask the customer to wait for a second. (I’m assuming you will be literally running this personal errand you are on and not strolling around enjoying the free entertainment.) I’m not questioning the level of integrity of your neighboring crafter but I’m simply aware that they have a lot going on at that moment, what with watching both displays and dealing with customers’ questions etc. After all, most of us are just asking them to “keep an eye” on things, not make us rich while we’re gone.

Also, be aware many shows do provide “booth sitters” for those who are working alone. Most of these folks are simply volunteers willing to spend a few minutes in your booth “watching” it. Many are instructed by the show management NOT to conduct a sale. They won’t need cash backup form you.

Most cash thefts at shows occur during loading in and out. I, personally, keep my cash secure in my car until everything is unloaded. My cash is also the first thing to go into my car when packing up. (Glove boxes do lock for a reason.) It is never left unattended in my booth space during these times.

DO NOT be overly obvious when handling your cash stash. DO NOT stand behind your table counting out the wad to see how you’re doing. No one needs to know you are carrying several hundred dollars in your pockets. When carrying your cash in or out of the show, DO NOT pack it in a clear ziplock bag and carry it like a purse! (Yeah, I have seen this!)

One unique approach I have witnessed while doing a Main Street type festival was seeing a crafter make an ATM deposit of excess cash. Apparently a branch of his bank was located right on the corner. He was doing well and had several hundred dollars in cash on him. He simply walked over and deposited a large portion to his account. Now, that’s protecting your cash!

Again, use common sense. Be aware of your surroundings. Use the same precautions you would use using the ATM at your local shopping center on a busy Friday night.

Happy selling, y’all !!!

Sunday, September 6, 2009

Kipona - A Celebration of Sparkling Water

Bright and early on Saturday morning, we set off for the Kipona Celebration in Harrisburg, PA. This annual three-day event takes place in downtown Harrisburg along the shores of the Susquehanna River. The festival is billed as "Kipona - A celebration of sparkling water." This huge event offers something for just about everyone.
Watching the boat races on the river in Harrisburg on Labor Day weekend was a long-time family tradition for us for quite a few years but we have had other plans for the last 7 years so this was like a homecoming for us. (Although neither of us has ever called Harrisburg "home.") The cigar boats have been replaced by dragon boats since we've been there and, unfortuantely, the dragon boat races were cancelled this year. It was apparently a last minute cancellation as they were still listed in both the printed programs and on the website.

Even without the boat races, it was a beautiful day on the river. The sun was out, a light gentle breeze blew all day and the temps hovered at about 80 degrees with fairly low humidity. Literally thousands of folks joined us in the park. We set our chairs up at the top of the river bank near the food stands and a short distance from one of the stages so we could sit and watch the river traffic, listen to music and munch on some goodies.


The boat of choice on this part of the river seems to be a rather small flat-bottomed pontoon style, generally seating 5-8 people. A number of them anchored just off the bulkhead to listen to the music. This was the first time I ever witnessed water skiing done from the back of a pontoon boat. I'd never seen one that could produce that kind of speed. (We, on the lower end of the river, have deeper, rougher water and you see very few pontoon style boats. In our end of the pond, we need longer keels and deeper draws for balance.)

At one end of the festival, one of the local grocery chains sponsored the Pennsylvania State Chili Cook-Off. In addition to the official competition, there was a salsa contest, a people's choice chili sampling for charity, a jalepeno pepper eating contest, a "hands-free" chili eating contest and a hot wing eating contest. There was also some music and entertainment on that stage. I'll admit, we never hiked all the way down to that end of the fair! (this festival runs for about 1 1/2 miles along the banks of the river and also has activities across the river on City Island.

There was a children's area featuring special entertainment, theater productions, games, crafts, and rides. Since we didn't have any munchkins with us, we also didn't venure into that area.


We did check out the many food booths. (I mean, they have LOTS of food there!) We sat near the stage that featured rock and alternative rock bands. I highly recommend a young rock band called The Milwaukees who played Saturday afternoon. They were followed by another rock/alternative band known as Knotfal. We also enjoyed them very much. We wanted to stay for the featured entertainer, The Sauce Boss - Bill Wharton, who plays fantastic slide guitar blues and also cooks a huge pot of gumbo on stage while performing and shares it with the audience at the conclusion of the show, but we needed to get on the road home as we had a long trip ahead of us.

Over 100 performances on 4 stages are scheduled throughout the weekend. One of the stages in the main festival area features folk music, salsa, classical music and Dixieland jazz. There is also a large presence of local Native Americans at this event ("Kipona" is an Indian word meaning Sparkling Water.) There is a Pow Wow conducted out on City Island and a ceremonial procession begins on the downtown side of the pedestrian bridge with the Indians dance stepping across the bridge to open the Pow Wow. There are Indian musicians playing at the main festival area and some dance demonstrations by the Aztecs and the Iroquois, such as the Candy Dance, Fire Dance and the Hoop Dance. There is also Intertribal dancing at the Pow Wow. The Wacongo Dance Company is also scheduled to perform authentic ancestral songs, drumming and dances of Central Africa.

Sunday's schedule featured a Bass Masters' "Bass Classic," canoe races and evening fireworks, one of the largest displays in the area. A soccer tournament will take place on Monday.

At one end of the festival, The Greater Harrisburg Arts Council presents the annual PSECU Artfest featuring over 150 juried artists from across the country. While the Kipona Festival is a free event, the craft show does have a minimal admission fee which does not seem to deter the crowd. The Big Guy chose to stay sitting along the river and listening to the music while I hiked through the craft show. (I'll tell you much more about this part in my Working the Shows Wednesday feature.) The show, itself, probably stretches out to about a half mile in length so he really wasn't up to the heavy duty walking. My legs are aching today. I must say, this was the highest quality craft show I have attended in several years. There was absolutely no buy/sell merchandise and just about every exhibitor had something new and different to look at. I spent about 2 hours walking the show and could have stayed much longer admiring the work and chatting with the artists and crafters. By the time one walks to and from the garage area, around the festival for a few hours and then adds in the craft show, you've covered a few miles.


One of the festival features that we have never done is walk the pedestrian bridge across to City Park. Unfortunately, it's a long walk and there is no shuttle back once you're over on the island. (I start hearing the tune about the guy who boards the subway and never returns when I consider that walk!) There is , however, a continual heavy flow of foot traffic there throughout the entire event. (There is a vehicle bridge further down and there are parking areas on the island.)

Today, we took it easy at an annual, very laid back, family and friends cookout. (Thank goodness, my legs need time to recover from all that hiking yesterday!!)

Here's hoping y'all are having a great weekend. Take care and have fun !!!

Wednesday, August 19, 2009

Working the Shows Wednesday - What, besides sales, makes for a "GOOD" show?

I was chatting with a crafter friend the other day and she began to sing praises about her latest show. I commented, “Big bucks, huh?” She laughed and said, “Not really. Sales were even a little disappointing.”

Okay, she just spent two days in the scorching hot and humid weather we call summer around here and had made less than she anticipated. Yet, she was so happy with the show she had already penciled it in on her calendar for next year.

“Why?”

She went on to explain the show was truly a pleasure to do and her neighbors had been great to share space with. She does feel the event has promise and will gear her merchandise to the crowd better next time around. (Many crafters there sold extremely well!) There were certain products she’d sold out of and believed she could have sold many more along those lines if she’d had additional stock of those particular items. She did have many local folks sign her mailing list which she uses to let customers know where she’ll be showing and also mails a brochure in the Fall featuring her newest holiday items. (This has worked well for her in the past.) Many people stopped to discuss her products, asking questions about customized orders and took cards. Her cards have her website listed as well as a phone number.

On one side, she had an ”older couple” who were selling oil paintings on wood cut to 9” x 12”. The wife painted the pictures which were scenes of rivers, the bay, marinas and other coastal oriented subjects. This is a popular genre in this area and her pictures were very reasonably priced. She painted throughout the show. My friend’s daughter was absolutely fascinated at the ease this woman painted with and enjoyed watching the process. The lady even explained a lot of her technique to the girl.

The husband cuts, sands and preps the wood. He also dabbles a bit with the wood, making Jacob’s Ladder toys and something that can best be described as a “clogger marionette.” The latter is a marionette type doll measuring about 14” high and there is a dowel mounted to the center of the back. Holding the stick, one can make the doll move on a table top or such as if clogging. The couple sold very well and had many returning customers who remembered them from prior appearances at the show. The husband also enjoyed talking with my friend’s children and even enlisted her son’s assistance in demonstrating the clogger doll and Jacob’s Ladders.

My friend’s children are 10 and 12 years old and have grown up on the craft show circuit. Their Dad tends to work weekends so they have spent many days sitting on the ground behind her display quietly entertaining themselves so they were thrilled to have such interesting neighbors. Turns out the old gent is a retired elementary school principal and enjoyed the children almost as much. He also served as a runner for both his wife and my friend, offering to make refreshment runs on a regular basis! I understand he also had booth sitting skills!! They’ve already asked the show organizer to place them next to each other again next year.

The ladies on her other side were a trio of jewelry designers, each working in their own medium. At any given time, one was demonstrating within the booth. Between them, they had years of show experience. They shared a lot of show information about upcoming events and discussed other marketing options, sharing a lot of good leads and information worth checking on. They also shared yummy home baked muffins. One was a gifted storyteller and entertained both my friend and her older neighbors with funny tales of shows gone by.

The committee came by regularly to check on exhibitors’ needs and were available if anyone needed booth sitters. There were coffee, juice and donuts both mornings for the exhibitors and these were brought around to their booths by wagon. Late on the second day, the organizer came around to chat with each crafter for a few minutes, getting feedback on problems or suggestions for next year. At this visit, she also presented each exhibitor a photo of their booth setup in a frame made of card stock that displayed the name and date of the show and thanked them for participating. (I’m not sure I ever received a thank you gift for being in a show.)

This was the 10th year for this show and there is a waiting list to get into this one. I may add my name to that list. It definitely sounded like a great show experience.

Monday, April 27, 2009

Watch for these upcoming posts ...

I've been taking stock of my plans for the next month or so and that includes topics I want to share here. (I've got a huge stack of notes about possible posts.)

Just want to give you a little heads up, here. There are two in-depth crafter profiles in the works and I'm almost finished putting together my next Marketing Series. I hope to bring you Part 1 of the series on the Ins and Outs of Craft Shows next week. There are a bunch of recipes and a few book reviews just sitting here waiting to be shared. I've also begun notes for a series on various craft paints and their particular uses.

Oh, yeah, I want to show off some of my new creations and a lot of great products from some of my fellow online crafters, too. (Look for some of these tomorrow.)

***I still need a few more participants for the Craft It Forward movement. (See yesterday's post if you are interested.)

So, go out and get creative in your world tomorrow. If we all spend more time crafting pretty, fun and useful objects, the world will be a much happier place in which to live.

Thursday, April 23, 2009

Craft shows are coming -


Craft show season is upon us in the Mid-Atlantic. In this end of the world, craft shows fall into two basic seasons - mid-late Spring and Fall.

Winter tends to be gray and cold, often icy, and folks tend to stay in. Don’t get me wrong - there are still a few big craft shows around. But not really enough to quench a true crafter’s thirst for an event. Summer in these parts, tends to be quite hot and extremely humid. Folks flock to the beach or pool or just stay in out of the heat. If they do get the urge to stroll around in the sun, they tend to gravitate to the cold beer booths or snow cones, not the craft tents. Again, there are a few notable shows but too few to be called a “craft season.”

Come the first week of May, however, the E-Z Ups spring up throughout the area. Shoppers generally head out wearing good walking shoes, prepared with cash and/or credit cards, a little tanning lotion and the urge to have fun. I’m already aware of at least 14 large craft events within an hour of my home that weekend. This does not include any smaller school fairs or festivals and such.

I’m already scrambling to determine which events to attend and how I can plan a course that will squeeze the most activities into the weekend. Of course, I have to be a bit surreptitious. I plan to drag The Big Guy along (Somebody has to carry the bags!) There’s a fine line between him enjoying the day and getting cranky and whining. I try to find events that combine good music, great food AND an excellent array of crafts. In 20+ years, I’ve learned to catch the warning signs of boredom and have figured out when to pull the plug. It’s an art! For this reason, the plan requires careful thought and must be put together using a priority system.

Sometimes, I even let him think he has come up with the plan! Like he has already stated where he’d like us to go this Sunday. (That was my plan.) My navigation skills even surprise me sometimes!

Monday, September 1, 2008

A Young Crafter Starts Selling

Hopefully, an old dog can learn new tricks. I’m trying a lot of new things this year. The blog is just the latest of the new activities. I’ve also joined forums and started a website to sell my creations. Supposedly, a blog is just a natural progression from those endeavors.

I’ve always been creative and crafty. I think it is hereditary in our family. For as long as I can remember I’ve made things from all sorts of craft supplies. As early as junior high school, I was making and selling something most of the time.

I think my first “commercial” product was tissue paper roses. I believe I was in the 7th or 8th grade when I started making tissue paper roses. I attached them to stem wire with florist’s tape and added silk rose leaves. I produced them in bunches of either a half dozen or dozen, added baby’s breath and wrapped them in green tissue paper tied with a silk ribbon. I sold them to friends, teachers, my parents’ friends and any acquaintances I came upon. I took orders for specific colors or color combinations. I don’t recall how much I sold them for but I recall I was making a fairly good profit. I remember needing a ride to school fairly frequently as I had too many bunches to carry with my books and such. It was a one-product line and eventually I saturated my local market but it was a good run while it lasted.

I soon moved on to other products. A friend of my parents owned a small gift shop in our local shopping district and I convinced her to sell my merchandise for a very low mark-up. I remember one of my big items at her shop was small crocheted boots in Christmas colors which I stuffed with peppermint candies and a candy cane. They sold for a buck or less back then. I could get 12 or so from a hank of yarn and could make 12-18 in an evening after homework was done. I found other outlets for them, too. The shop where my mom got her hair done carried them for me and Mom sold them to her fellow teachers and some of the ladies at church. Because they were reasonably priced and made great “token gifts,“ they sold well. They were a big product for me and I sold them at the holidays for a number of years.

I moved on to supplying items for consignment shops, doing craft shows and eventually, after graduation and some college, owning my own shop specializing in hand-crafted merchandise in a tourist town. Eventually, I needed a steady, dependable income with things like regular hours and benefits. I moved into the real working world but I never stopped crafting. For many years I supplemented my regular income with craft sales and learned it was a good source of extra cash.

Over the years, the nature of craft shows evolved and changed. Consignment shops have, for the most part, disappeared and the few that still exist have extraordinary markups. “Crafting” has become a recognized profession and is, in general, much more structured. The biggest change to the craft world, however, has been the internet. Ultimately, the internet has effected all aspects of our lives but in the world of crafts, it’s impact has been enormous.

So… I felt the need to start a website!!! I did but it wasn’t the easiest thing I’ve ever done.

Recently, I told my peeps the saga of starting the site. (Okay, a better description might be my “ladies that lunch” - but we don’t wear red hats with purple pantsuits!) I had them laughing so hard, tears were streaking their make-up! I hope to entertain you in weeks to come with the adventures of getting this business off the ground. Unfortunately, you’re also going to have to sit through some of the rest of my life, too. I hope you’ll find some of it entertaining, some of it informative and some of it, well, maybe some of it will just be a plea for sympathy!! We all need some of that sometimes.

Please come back soon.