It's been a tough week!! We had internet connection problems again!!
After four days of dealing with Tech Assistance at Verizon and finally giving up in frustration, I spent most of yesterday pricing out other providers. Then, this afternoon, the system completely fixed itself!! Magically, without human intervention on our end!! It's a miracle!!!
Tech Assistance insisted in the end the other day that we had hardware problems. My husband is an Instrument Technician, though not trained on small home computer systems, he has some knowledge in the field. Even I, untechnically trained as I am, felt their answers made no sense and did not jive with what the problem appeared to be.
We insisted it had to be something Verizon was doing on their end - basically a coding problem. We could access the internet but we could only access Verizon websites and e-mail. All other sites brought up a message stating access was being denied by verizon.online. Another term used was "walled garden". Everything indicated they were intentionally blocking access to other sites. The techs (Yes, we went through several.) stated that was not possible.
First they were convinced our modem had died and overnighted us a new one. Apparently, when they don't have any other answer they replace your modem. The new one arrived but does not work at all. We reinstalled the old "outdated" one. Our original is so old, they simply advised us to pitch it as opposed to turning it in. Their third (or 4th, 5th or whatever) guess was that our browser had stopped working and was denying access. (Funny, it worked for Verizon owned sites.) Since we have multiple browsers installed, we switched to a different one.
After Verizon gave up on us and advised we needed to contact their "advanced" tech support department where we would be charged for assistance, The Big Guy took a breather and debated about simply switching carriers. I began playing around, blindly changing some settings within the control panel. In an earlier two-hour phone session, one of the techs had talked me through changes on just about every setting. (I already admitted I'm not technical.) I did something right as I got our Firefox system up and running, although it had a few limitations. It would work for a bit and then the Verizon blocked access image would appear and require rebooting the computer to get around it.
Suddenly, today, it began working perfectly again. In fact, the other browser works well, too. Our service is actually better and faster than it has been in months. We're still using the old modem and we made no hardware changes since yesterday. Apparently, whatever the problem with Verizon's access codes was there, has been fixed.
It's a computer miracle!!!
Showing posts with label internet probs. Show all posts
Showing posts with label internet probs. Show all posts
Friday, July 16, 2010
Wednesday, July 14, 2010
Back on line and finally cooling off!
Well, I'm finally back on line. At least for the moment. I approach the computer with caution each day as our internet service has been extremely fickle. I think I was going through withdrawal today!! Late this evening, we finally got connected again. Service went out part way through me working on this post on Sunday night and, while we regained pieces of service, I could not access Blogger at all dince then. Keep your fingers crossed for us, that we'll stay connected from here on in.
I hope y'all have had a good week. For numerous reasons, I just haven't been able to post quite as often as I want to lately. Life keeps getting in the way and it has been really frustrating. This is a new week and I hope to get back on my old schedule of about 5 posts a week. Please wish me luck!
We've all just been trying to stay cool lately. The heat here has finally broken some. We're still hotter than normal but at least we're down below 100 on a daily basis although the humidity has been very high so it's still somewhat oppressive outside. Our temps are still running about 10 degrees above normal and this has gone on for over three weeks now. I wonder if we ever will get used to this sort of weather.
While holed up inside, I've done some creating.
This is one of my newest designs and has already proven to be a popular shower gift!! In fact, I've even had a tween request a special design based on this for herself. I'm calling it the "Babe of the Month" and it can be ordered for any month. It's in my Etsy shop now.
I've actually been producing quite a bit of merchandise for the last week or so. Some were for specific orders, some were gifts I needed and there's been lots of leftover pieces that have found their way into my etsy shop. I had neglected the shop for a few weeks and it seems
happy to get some attention. I've still got quite a few to add in the next few days, too. Won't be too long and it will be time to get busy adding holiday merchandise. Christmas is, actually, just a little over 5 months away!!

The hot weather did prove inspirational and gave me a few ideas for some summery outfits. This onesie is now in my Etsy shop. (You'll have to come up with your own bottoms, though. these are just plain red shorts.)

We've got a new addition to the family coming soon and she's already being called a priness so I designed a special outfit for her. The pants are plain in front but have the word "princess" across the bum!

I showed it to a few folks who liked it so much, I've also added this item to the shop.

This onesie has been in my shop for a while, but a customer wanted to expand on the theme for a more complete shower gift, so i added a matching hat and some socks to complete the look. I'm always open to such ideas and concepts. Many folks have requested extras to match a particular item. The onesie is still available in the shop.
This is just a small sampling of all the new items I've been working on. there are still more that are now in the shop and more to be added each day. Please stop by and see what's new!
I hope y'all have had a good week. For numerous reasons, I just haven't been able to post quite as often as I want to lately. Life keeps getting in the way and it has been really frustrating. This is a new week and I hope to get back on my old schedule of about 5 posts a week. Please wish me luck!
The Big Guy has found some unique ways of keeping cool!
(That's the freezer pack from a cooler.)
(That's the freezer pack from a cooler.)
We've all just been trying to stay cool lately. The heat here has finally broken some. We're still hotter than normal but at least we're down below 100 on a daily basis although the humidity has been very high so it's still somewhat oppressive outside. Our temps are still running about 10 degrees above normal and this has gone on for over three weeks now. I wonder if we ever will get used to this sort of weather.
While holed up inside, I've done some creating.
This is one of my newest designs and has already proven to be a popular shower gift!! In fact, I've even had a tween request a special design based on this for herself. I'm calling it the "Babe of the Month" and it can be ordered for any month. It's in my Etsy shop now.
I've actually been producing quite a bit of merchandise for the last week or so. Some were for specific orders, some were gifts I needed and there's been lots of leftover pieces that have found their way into my etsy shop. I had neglected the shop for a few weeks and it seems
happy to get some attention. I've still got quite a few to add in the next few days, too. Won't be too long and it will be time to get busy adding holiday merchandise. Christmas is, actually, just a little over 5 months away!!
The hot weather did prove inspirational and gave me a few ideas for some summery outfits. This onesie is now in my Etsy shop. (You'll have to come up with your own bottoms, though. these are just plain red shorts.)
We've got a new addition to the family coming soon and she's already being called a priness so I designed a special outfit for her. The pants are plain in front but have the word "princess" across the bum!
I showed it to a few folks who liked it so much, I've also added this item to the shop.
This onesie has been in my shop for a while, but a customer wanted to expand on the theme for a more complete shower gift, so i added a matching hat and some socks to complete the look. I'm always open to such ideas and concepts. Many folks have requested extras to match a particular item. The onesie is still available in the shop.
This is just a small sampling of all the new items I've been working on. there are still more that are now in the shop and more to be added each day. Please stop by and see what's new!
Labels:
Heat,
heatwave,
internet probs,
new merchandise,
Splashin
Wednesday, March 24, 2010
Connected, Again!!!!
A Verizon story for all:
Once upon a time (Okay, it was a week ago), in a land far away (Oh, all right, it was right here), there lived a pudgy middle-aged woman who went interesting places and did fascinating things in the evenings and on weekends with the man of her dreams (Well, she used to dream of getting married and she did marry him.)
For years, she trudged off to work in a busy law office where she dealt with clients of all types , completed routine paperwork and filed various complaints with the Courts. Then, the day finally came when she had the opportunity to stay at home during the day and do “housewifey” things and start a business that she could do at home. She made wonderful, bright and colorful painted clothing for children, babies and grown-ups, too. Sometimes she painted furniture and other household items. She found various markets for her wares in the online world and life was good. She became a blogger and wrote there daily. She chatted with friends and family on e-mail, Facebook, and various forums. She had a daily routine that began with turning the computer on each morning.
And then…
Her computer became a bit sluggish. Her internet connection became sporadic. It would suddenly cut out mid-word and often lost what she was working on. Sometimes it needed to rest before she could restart the system. Gradually, the situation became worse. Then one day, she was not able to reach the internet at all. She was devastated (and also out of touch with her peeps!)
When her brilliant, much more technically savvy husband came home he tried all he knew to get a connection. He, too, admitted defeat and was forced to seek professional help.
Thus, began their journey into the land of Verizon Tech Support.
It was a very long journey and many obstacles were placed in their way. There were at least 7 phone calls to Technical Support spanning a total of more than 5 hours on hold and in conversation with the representatives that answered. In one phone call, she was forced to state her home phone number 14 separate times!!! Repairs involved two visits by two different technicians who, between them, logged over 4 ½ hours of work on the outside lines - some up to 2 blocks from the home. Service was restarted one day only to stop again 4 hours later. Two days after that, the second repairman was able to get them up and running again.
Life is once again good.
Several questions did stick with them, though.
**Why does one need to state their home phone number multiple times in one phone conversation with one person?
**Why doesn’t the company who installed and maintains your system know what system you are using?
**Why do they repeatedly suggest you go online to resolve the issue quicker when you are on hold for internet connection problems? (If you could get online, you wouldn’t be calling in the first place!)
And the two most puzzling questions were asked in the process of setting up the service appointment -
**They cannot give a precise appointment time but you can choose one of two windows - service between 10 a.m. and 2 p.m. or between 7 a.m. and 8 p.m., however, someone MUST be present during that window to wait for the repairman. (Who would tie themselves down for 13 hours as opposed to 4 hours? Does anyone actually select that time slot?)
**After emphatically stating that someone must be there while the repairman is present, they ask if there is a security code the technician will need to enter the home. (Who, in their right mind, would simply give out their security code and why when they had to be present anyway? Do people actually do this?)
Assuming my connection lasts longer than 12 hours this time, I plan to get back to the daily routine of blog posting beginning with this post.
Labels:
internet probs,
repairs,
technical support,
Verizon
Wednesday, March 3, 2010
Connectivity Problems - so no pics today!
I’ve been having lots of internet connection headaches this week. Seems by the time I tease it into connecting and start typing it clicks out on me again. Verizon (my DSL provider) says it’s my computer hardware and the computer guru says it’s Verizon. Either way, I end up totally frustrated!! We can’t even seem to get a consistent dial-up connection as a last resort. This is why I haven’t posted for the last day or so. I’ve barely gotten through to check my e-mails.
So, what’s a gal to do when she can’t get online? I actually got down to work and started producing new merchandise. I’m hoping for some sunshine tomorrow so I can get some decent photos taken. With any luck, we can get this connection issue resolved by then and I can begin getting them listed in the shop. If not, I’ll have to resort to the mundane - housework, laundry and cooking!!
Oh yeah, I also watched a fair amount of TV. The Today Show has had some of the old sitcom families on this week. Sort of a “where are they now” type of feature. Monday, the Eight is Enough crowd was on. Yesterday, we had the opportunity to catch up with The Partridge Family and today, the gang from 227 was reunited.
I was a fan of Eight is Enough, probably due to a big crush on Grant Goodeve who played the oldest son, David. He was there on Monday and still looks pretty good, though a little older. (He’s about to become a Grandpa!) Dick Van Patten (age 81 !) and Betty Buckley are definitely showing their age. (She’s only in her early 60s but looks older.) Those who played Joanie, Elizabeth, Willie and Nancy all put in appearances. Susan Richardson (who played Susan) was never mentioned and Adam Rich, the cute little moppet, Nicholas, sent a note as he was unable to appear. Lani O’Grady who played the oldest daughter, Mary, died of a drug overdose in 2001.
Dick Van Patten is occasionally seen on TV these days and owns Natural Balance Dog Food and Betty is doing a lot of stage work. Connie Needham (Elizabeth) runs a dance studio and has recently fought ovarian cancer. Laurie Walters (Joanie) directs some community theater and works for Ironweed Films, a documentary distribution company. Dianne Kay (Nancy) lives in LA but has not been on television since the early 90s. Willie Aames (Tommy) is, ironically, a licensed financial planner in Kansas these days. Ironic as he filed for bankruptcy in 2008 and held an estate sale in early 2009 in an attempt to avoid foreclosure on his home before becoming a licensed advisor ! (Guess he must have learned form the experience!)
Susan Richardson was never even mentioned but I understand she is alive and well and living in Pennsylvania where she works for a nursing home. Though a short note from Adam Rich (Nicholas) was read out loud, no one mentioned what he is doing these days. Notably, Susan, Willie and Adam, as well as Lani, all had substance abuse issues. Adam also has a criminal record concerning breaking and entering, burglary, shoplifting and multiple drug charges.
And then there were the Partridges …
With the exception of David Cassidy and Danny Bonaduce, the Partridge kids seem to have simply faded into the woodwork. Brian Forster, who played Chris, the youngest boy, claims to be an unemployed actor and race car driver. Suzanne Crough, the youngest Partridge of all - Tracy, is a manager for Office Max.
Danny hasn’t faded away but perhaps he should aim at a lower profile. He‘s a morning-drive disc jockey on a Philadelphia radio station and still flirting with the law a little too frequently. I was surprised at the joking he and David did on the air about his criminal history. David is still out there doing shows around the country, singing all of his greatest hits and the three Partridge hits. (For those that don’t remember, he and Shirley Jones were the only ones who actually sang on the show. The rest simply lip-synced.)
None of them have had contact with Susan Dey in the last decade. Internet reports claim she is married to a TV producer and living in LA where she is a board member at the UCLA Rape Treatment Center. Shirley Jones was not on as she is in the midst of a 17 day, 17-city tour, singing with symphony orchestras. That’s a pretty tough schedule for a 76 year old woman! (Incidentally, David Cassidy will be 60 this year!) Dave Madden (Rueben Kincaid) is happily retired. He did not appear on The Today Show reunion as he does not fly at all.
The Today Show had also scheduled a reunion of the Brady Bunch but, due to some sort of dispute between Eve Plumb and Maureen McCormick, we won't be seeing the Bradys.
So, what’s a gal to do when she can’t get online? I actually got down to work and started producing new merchandise. I’m hoping for some sunshine tomorrow so I can get some decent photos taken. With any luck, we can get this connection issue resolved by then and I can begin getting them listed in the shop. If not, I’ll have to resort to the mundane - housework, laundry and cooking!!
Oh yeah, I also watched a fair amount of TV. The Today Show has had some of the old sitcom families on this week. Sort of a “where are they now” type of feature. Monday, the Eight is Enough crowd was on. Yesterday, we had the opportunity to catch up with The Partridge Family and today, the gang from 227 was reunited.
I was a fan of Eight is Enough, probably due to a big crush on Grant Goodeve who played the oldest son, David. He was there on Monday and still looks pretty good, though a little older. (He’s about to become a Grandpa!) Dick Van Patten (age 81 !) and Betty Buckley are definitely showing their age. (She’s only in her early 60s but looks older.) Those who played Joanie, Elizabeth, Willie and Nancy all put in appearances. Susan Richardson (who played Susan) was never mentioned and Adam Rich, the cute little moppet, Nicholas, sent a note as he was unable to appear. Lani O’Grady who played the oldest daughter, Mary, died of a drug overdose in 2001.
Dick Van Patten is occasionally seen on TV these days and owns Natural Balance Dog Food and Betty is doing a lot of stage work. Connie Needham (Elizabeth) runs a dance studio and has recently fought ovarian cancer. Laurie Walters (Joanie) directs some community theater and works for Ironweed Films, a documentary distribution company. Dianne Kay (Nancy) lives in LA but has not been on television since the early 90s. Willie Aames (Tommy) is, ironically, a licensed financial planner in Kansas these days. Ironic as he filed for bankruptcy in 2008 and held an estate sale in early 2009 in an attempt to avoid foreclosure on his home before becoming a licensed advisor ! (Guess he must have learned form the experience!)
Susan Richardson was never even mentioned but I understand she is alive and well and living in Pennsylvania where she works for a nursing home. Though a short note from Adam Rich (Nicholas) was read out loud, no one mentioned what he is doing these days. Notably, Susan, Willie and Adam, as well as Lani, all had substance abuse issues. Adam also has a criminal record concerning breaking and entering, burglary, shoplifting and multiple drug charges.
And then there were the Partridges …
With the exception of David Cassidy and Danny Bonaduce, the Partridge kids seem to have simply faded into the woodwork. Brian Forster, who played Chris, the youngest boy, claims to be an unemployed actor and race car driver. Suzanne Crough, the youngest Partridge of all - Tracy, is a manager for Office Max.
Danny hasn’t faded away but perhaps he should aim at a lower profile. He‘s a morning-drive disc jockey on a Philadelphia radio station and still flirting with the law a little too frequently. I was surprised at the joking he and David did on the air about his criminal history. David is still out there doing shows around the country, singing all of his greatest hits and the three Partridge hits. (For those that don’t remember, he and Shirley Jones were the only ones who actually sang on the show. The rest simply lip-synced.)
None of them have had contact with Susan Dey in the last decade. Internet reports claim she is married to a TV producer and living in LA where she is a board member at the UCLA Rape Treatment Center. Shirley Jones was not on as she is in the midst of a 17 day, 17-city tour, singing with symphony orchestras. That’s a pretty tough schedule for a 76 year old woman! (Incidentally, David Cassidy will be 60 this year!) Dave Madden (Rueben Kincaid) is happily retired. He did not appear on The Today Show reunion as he does not fly at all.
The Today Show had also scheduled a reunion of the Brady Bunch but, due to some sort of dispute between Eve Plumb and Maureen McCormick, we won't be seeing the Bradys.
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